First Year Experience

Please view the system requirements.

If you experience technical difficulties, the AlcoholEdu/Haven Online Technical Support Center is available 24 hours a day, 7 days a week. For support, click the "Help" button in the upper-right corner of any active window in the course or call 1-866-384-9062. You do not need to be logged into the course to access the Help Site.

Non-urgent questions or comments about this program may be emailed to community.matters.course@umich.edu

 

Troubleshooting Recommended Solutions

  • Avoid using Internet Explorer.
  • View the Troubleshooting Guide
  • Avoid having multiple browsers open during the course (i.e. not playing music, not logged into iTunes, Facebook, or any other website or application).
  • Call tech support for further issues 1-866-384-9062

Thank you and we hope you enjoy the courses.